Support Request

Follow these instructions to activate and enable JavaScript in Internet Explorer.

PC

1. Click the gear icon/Tools menu to the right of the Internet Explorer address bar.
2. Select Internet Options from the drop-down menu.
3. Select the Security tab at the top of the dialog box.
4. Select the earth (Internet) icon.
5. Select the Custom Level button under the Security level for this zone section.
6. Locate the Scripting section within the list.
7. Under Active Scripting, select Enable, then hit OK.
8. Answer yes to the following conformation box.
9. Press OK to close the Internet Options window.
10. Refresh your browser.

Follow these instructions to activate and enable JavaScript in Chrome.

PC

1. To the right of the address bar, click the icon with .
2. From the drop-down menu, select Settings.
3. At the bottom of the page, click the advanced dropdown.
4. Under the Privacy and security section, go to Site settings option.
5. Under the JavaScript heading, eanble the toggle button to enable javascript.
6. Finally, refresh your browser.

MAC

1. To the right of the address bar, click the icon with .
2. From the drop-down menu, select Settings.
3. At the bottom of the page, click the advanced dropdown.
4. Under the Privacy and security section, go to Site settings option.
5. Under the JavaScript heading, eanble the toggle button to enable javascript.
6. Finally, refresh your browser.

PC & MAC

Follow these instructions to activate and enable JavaScript in Firefox.

1. Open a new Firefox browser window or tab.
2. Copy the following then paste it into the Firefox address bar:
   about:config
3. Press the Enter key.
4. On the following page, click the button: "I accept the risk!" button
5. Find the javascript.enabled row under the Preference Name heading.
6. Double-click anywhere within the javascript.enabled row to toggle the value from "False" to "True".
7. Finally, refresh your browser.

Follow these instructions to activate and enable JavaScript in Safari.

PC

1. In the Edit drop-down menu at the top of the window, select Preferences...
2. Select the Security icon/tab at the top on the window.
3. Then, check the Enable JavaScript checkbox.
4. Close the dialog box to save your changes.
5. Finally, refresh your browser.

MAC

1. Select Safari from the Apple/System bar at the top of the screen.
2. From the drop-down menu, select Preferences.
3. Select the Security icon/tab at the top of the window.
4. Check the Enable JavaScript checkbox under the Web content category.
5. Close the dialog box to save your changes.
6. Finally, refresh your browser.

Follow these instructions to activate and enable JavaScript in iOS on the iPhone and iPad.

1. Select the Settings application/icon on the iPhone home screen.
2. Select Safari on the following screen.
3. Select Advanced, located near the bottom of the following screen.
4. Move the JavaScript toggle to the right so that it highlights green.

Follow these instructions to activate and enable JavaScript on your Android device.

1. Select Browser or Internet to open the web browser.
2. Select Menu.
3. Select settingd option.
4. In the advanced section go to Site Settings.
5. Go to javascript and enable toggle button to Enable JavaScript.