The Microsoft's MCSA: Windows 7, Enterpise Desktop Support Technician certification is an industry recognized credential. The certification is proof of a person's competence across a spectrum of skills including support end users who run Microsoft Windows 7 in a corporate environment.
Here's what you will get
The Pro: Windows 7, Enterprise Desktop Support Technician is part of MCSA: Windows 7 certification which comprises of two exams. It is a required part to the certification.
The certification is targeted at IT professionals who are involved with using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications.
The 70-685 exam is administered by Prometric at testing centers worldwide. Click here to find a testing center near you.
What are the pre-requisites of the exam?
While there are no official prerequisites to take the 70-685 exam both Microsoft and uCertify strongly recommend that the candidate should be able to resolve operating system issues by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in an Active Directory domain environment.
How many questions are asked in the exam?
The exam contains 40-60 questions.
What is the duration of the exam?
What is the passing score?
(on a scale of 0-1000)
What is the exam's retake policy?
In the event that you fail your first attempt at passing the MCSA: Windows 7, Enterprise Desktop Support Technician exam, Microsoft's retake policy is:
If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least 24-hours period before retaking the exam.
If a candidate does not achieve a passing score the second time, the candidate must wait at least 14-days before retaking the exam a third time.
If a candidate achieves a passing score on an exam, the candidate cannot take it again.
Click here for more information.
What is the validity of the certification?
The MCSA certification has no expiration. The certification holder is certified for life unless the vendor changes its policy. Click here for more information
Where can I find more information about this exam?
To know more about the Windows-7-desktop, click here.