A+ 220-603 tests the candidate’s ability in troubleshooting and interacting with customers remotely via the telephone or e-mail. The updated CompTIA A+ credential requires two tests. CompTIA A+ Essentials plus CompTIA A+ 220-603 Exam credential validates hardware and software, with added elements of security and soft skills, as well as safety and environmental issues. Before taking the 220-603 test, a candidate should practice the following:
- Install add-on cards such as display card, sound card, internal modem, etc., on the motherboard.
- Install device drivers for add-on cards installed on the motherboard.
- Connect power supply connectors to motherboard, hard disk drive, floppy drive, etc.
- Create partitions on the hard disk drive and format partitions.
- Install operating systems.
- Identify system resource conflicts such as IRQ conflict and I/O address conflict between devices.
- Configure important settings such as boot sequence, date and time, floppy disk drive parameters, hard disk drive parameters, etc., in BIOS.
- Identify various types of communication ports such as serial port, parallel port, USB port, IEEE 1394 port, etc.