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Q. What is the IC³ Living Online exam?
A. The IC³ is a certification program that is designed to teach individuals the digital literacy skills associated with basic computer and Internet use. The Living Online exam covers skills for working in an Internet or networked environment.

Q. What are the prerequisites for the IC³ Living Online exam?
A. There are no specific prerequisites for the IC³ Living Online exam.

Q. What credit does the IC³ Living Online exam provide?
A. The IC³ Living Online exam counts as credit towards the IC³ certificate.

Q. What certificate does it provide?
A. The IC³ certificate is awarded to those individuals that take and pass three separate exams, titled Computing Fundamentals, Living Online, and Living Online.

Q. What is the duration of the exam?
A. Candidates are required to attempt all the questions in approximately 45 minutes.

Q. Which type of exam is it? (Adaptive/Linear)
A. The exam IC³ Living Online exam is in linear format.

Q. What is the passing score?
A. You need a score of 800 to pass the exam.

Q. Why should I become certified?
A. The Internet and Computing Core Certification (IC³) program is the world’s first validated, standards-based training and certification program for basic computing and Internet knowledge and skills. Successful completion of IC³ ensures you have the knowledge and skills required for basic use of computer hardware, software, networks, and the Internet. IC³ is your gateway to advancement in education, employment, or other certification programs.

Q. Is the IC³ Living Online exam right for me?
A. The IC³ Living Online exam is intended for anyone, who wishes to demonstrate his or her knowledge of networking, data communications, Internet, E-mail systems, electronic communications, and Web contents.

Q. What to expect in the IC³ Living Online exam?
A. The exam consists of multiple-choice, multiple-answer, matching, and true/false, with performance-based simulations to truly and effective measure an individual’s knowledge and ability to complete simple computing tasks in an application or user interface environment.

Q. What are the skills being measured for the IC³ Living Online exam?
A. The IC³ Living Online exam measures the knowledge of a candidate of Networking, Internet, Data communications, etc.

Q. Where to take the exam?
A. You can take the exam at Certiport testing centers.

Q. What is the exam fee?
A. The exam fee is US$33.

Q. What is the 70-682: Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician?
A. Microsoft’s 70-682 test is used to upgrade MCDST XP or EDST Vista certifications to the EDST Windows 7 certification. The Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician (70-682) exam provides credit towards MCITP: Enterprise Desktop Support Technician.

Q. What are the prerequisites for the 70-682 exam?
A. Candidates for this exam should have at least three years of experience installing, configuring, and administering any Windows operating system in a networked environment and at least two years of experience providing desktop, laptop, and mobile device support.

Q. What are the benefits of the MCITP: Windows 7, Enterprise Desktop Support Technician certification?
A. Microsoft’s MCITP: Windows 7, Enterprise Desktop Support Technician certification is a latest certification on the Windows 7 technology. The MCITP: Windows 7, Enterprise Desktop Support Technician certification has been designed for professionals who have a thorough knowledge in troubleshooting, installing, and managing Windows 7 including new features such as security, network, and applications. This certification validates a candidate’s ability to understand the functions and features of Windows 7 and to troubleshoot network-connectivity and applications issues.

Q. What credit does the 70-682 exam provide?
A. Exam 70-682 provides credit towards Windows 7, Enterprise Desktop Support Technician.

Q. What certificate does it provide?
A. Passing just one upgrade test (i.e. 70-682) will fetch you MCITP: Windows 7, Enterprise Desktop Support Technician certification.

Q. How many questions are asked in the test?
A. Approximately 42

Q. What is the duration of the test?
A. 120 Minutes

Q. Which type of test is it? (Adaptive/Linear)
A. Linear

Q. What is the passing score?
A. Approximately 700 out of possible 1000.

Q. What is the test retake policy?
A. If you do not pass test 70-682 the first time, you may retake it at any time. If you do not achieve a passing score the second time, you must wait at least 14 days to retake the test a third time. A 14-day waiting period will be imposed for all subsequent exam retakes. If you have passed an exam, you cannot take it again.

Q. Is the 70-682 exam right for me?
A. This exam is intended for candidates that operate in computing environments that use Microsoft Windows 7 as a desktop operating system in an enterprise environment. If you wish to excel as a support technician, or as a network administrator, this exam is right for you. According to Microsoft, candidates should be able to troubleshoot, configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing.

Q. What can I expect in the 70-682 exam?
A. Multiple-choice, scenario-based, hot-spot types, and simulation questions are asked on the following topics:

• Identifying Cause of and Resolving Desktop Application Issues
• Identifying Cause of and Resolving Networking Issues
• Managing and Maintaining Systems That Run Windows 7 Client
• Supporting Mobile Users
• Deploying Windows 7
• Configuring Hardware and Applications
• Configuring Network Connectivity
• Configuring Access to Resources
• Configuring Mobile Computing

Q. What are the code languages available for the 70-682 exam?
A. English

Q. Where can the test be taken?
A. Microsoft certification exams are provided through Prometric.

Q. How can I locate a testing center?
A. Visit the Prometric site to locate a testing center.

Q. What is the GIAC Certified Incident Handler (GCIH) exam?
A. GIAC Certified Incident Handler (GCIH) is a vendor-neutral certification that validates an individual’s understanding for incident handling/incident response; individuals who require an understanding of the current threats to systems and networks, along with effective countermeasures.

Q. What are the prerequisites for the GIAC Certified Incident Handling (GCIH) exam?
A. There is no prerequisite for the GCIH exam.

Q. What are the benefits of becoming a GIAC Certified Incident Handling (GCIH)?
A. A GCIH-certified candidate can work as an Incident Handler, e-Business Security professional, Systems administrator, Legal professional, IT manager, etc. Numerous corporate sectors are recruiting Incident Handlers to protect their digital infrastructure and to take appropriate steps against security breaches and other computer-related crimes within an organization.

Q. What credit does the GIAC Certified Incident Handling (GCIH) exam provide?
A. Passing the GCIH exam provides the GIAC Certified Incident Handler certification.

Q. How many questions are asked in the test?
A. This test consists of multiple-choice questions. There are no case study type questions, and the test is not adaptive. You will be required to attempt one hundred and fifty (150) questions.

Q. What is the duration of the test?
A. Candidates are required to attempt all questions in 240 minutes (4 hours).

Q. Which type of test is it? (Adaptive/Linear)
A. Linear

Q. What is the passing score?
A. 72.7% (109 of 150 questions) is the minimum passing score.

Q. What is the test retake policy?
A. If you fail a GIAC Certification Exam, you may purchase a retake for the cost $199 by clicking on the “buy retake” link, under the “certification attempts” section in the GIAC exam engine area of your portal account. Once purchased, retakes are non-refundable.

A retake will extend your final certification attempt deadline by one month and your adjusted deadline will be displayed in your Exam Engine.

If you do not purchase the retake before your expiration date arrives, you will need to purchase an extension, and then purchase the retake. Please see the information on extensions below. Your access to any associated practice tests and/or audio files will be automatically extended to match your certification deadline.

Q. Where can I take the test?
A. The primary method for taking a proctored exam is through our testing partner KRYTERION.

Q. What is the exam fee?
A. The cost of the GCIH certification attempt is $899 and recertification attempts are $325.

Q. What is the 642-902 exam?
A. The Implementing Cisco IP Routing (ROUTE 642-902) is a qualifying exam for the Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Professional (CCIP), and Cisco Certified Design Professional (CCDP) certifications. The ROUTE 642-902 exam will certify that the successful candidate has the knowledge and skills necessary to use advanced IP addressing and routing in implementing scalable and secure Cisco ISR routers connected to LANs and WANs. The exam also covers configuration of secure routing solutions to support branch offices and mobile workers.

Q. What are the prerequisites for the 642-902 exam?
A. Valid CCNA certification or any CCIE Certification

Q. What credit does the 642-902 exam provide?
A. The Cisco 642-902 ROUTE exam provides credit towards achieving the following certifications:

1. Cisco Certified Network Professional (CCNP)
2. Cisco Certified Design Professional (CCDP)
3. Cisco Certified Internetwork Professional (CCIP)

Q. How many questions are asked in the test?
A. You will be required to attempt 52 questions.

Q. What is the duration of the test?
A. Candidates are required to attempt all the questions in approximately 120 minutes.

Q. Which type of test is it? (Adaptive/Linear)
A. The test 642-902 is in linear format.

Q. What is the passing score?
A. You need a score of 700 to pass the exam.

Q. What is the test retake policy?
A. Candidates who fail an exam must wait for a period of five calendar days, beginning the day after the failed attempt before they may retest for the same exam. Once passed, a candidate must wait a minimum of 180 days before taking the same exam with an identical exam number.

Q. What can I expect in the 642-902 exam?
A. The 642-902 exam consists of single answer questions, multiple answer questions, fill in the blanks, and drag n drop type questions.

Q. What are the languages available for the 642-902 exam?
A. English, Japanese

Q. What skills are measured in the 642-902 exam?
A. The Cisco IP Routing: 642-902 exam tests the candidate’s skills to use advanced IP addressing and routing in implementing scalable and secure Cisco ISR routers connected to LANs and WANs, to implement an EIGRP based solution, given a network design and a set of requirements, to implement an OSPF based solution, given a network design and a set of requirements, to implement an Enhanced BGP based solution, given a network design and a set of requirements, to implement an IPv6 based solution, given a network design and a set of requirements, to implement an IPv4 or IPv6 based redistribution solution, given a network design and a set of requirements, and to implement Layer 3 Path Control Solution.

Q. Where can I take the test?
A. Cisco exams can be taken at the Pearson VUE testing centers.

Q. What is the GIAC Systems and Network Auditor (GSNA) exam?
A. GIAC Systems and Network Auditor (GSNA) is a vendor-neutral certification that validates an individual’s understanding of information security. Professionals holding a GSNA certificate can prove they have the skills required for IT security related fields. The GSNA certification is designed to show that the successful candidate has an understanding of technical information security and a vast knowledge for auditing Windows, Unix, Web, Firewall, Routers, Switches, Database, and different kinds of security related issues.

Q. What are the prerequisites for the GIAC Systems and Network Auditor (GSNA) exam?
A. There is no prerequisite for the GSNA exam.

Q. What certificate does it provide?
A. The GSNA exam is one test required to achieve the GSNA certification as certified systems and network auditor.

Q. How many questions are asked in the test?
A. 150

Q. What is the duration of the test?
A. 4 hours

Q. Which type of test is it? (Adaptive/Linear)
A. The GSNA test is in a linear format.

Q. What is the passing score?
A. 70%

Q. What is the test retake policy?
A. If you fail a GIAC Certification Exam, you may purchase a retake for the cost $199 by clicking on the “buy retake” link, under the “certification attempts” section in the GIAC exam engine area of your portal account. Once purchased, retakes are non-refundable. A retake will extend your final certification attempt deadline by one month and your adjusted deadline will be displayed in your Exam Engine. If you do not purchase the retake before your expiration date arrives, you will need to purchase an extension, and then purchase the retake.

Q. Is the GIAC Systems and Network Auditor (GSNA) exam right for me?
A. The GSNA exam is ideal for the security professionals who want to fill the gaps in their understanding of technical information security. This is helpful for System, Security, and Network Auditors who want to understand the practical applications of the Common Body of Knowledge. Managers can be benefited by understanding information security beyond simple terminology and concepts. The GSNA certification is also good for the individuals who are new to the information security field with some background in information systems and networking.

Q. What are the languages available for the GIAC Systems and Network Auditor (GSNA) exam?
A. English

Q. What skills are measured in the GIAC Systems and Network Auditor (GSNA) exam?
A. The following skills are measured in the GSNA exam:

1. Identifying fundamentals of auditing
2. Initializing principles of database auditing
3. Auditing Windows systems
4. Protecting Windows data
5. Monitoring Windows users and passwords
6. Testing the firewall rulebase
7. Wardialing
8. Maintaining defense in depth
9. Auditing and securing web
10. Managing routers and access controls
11. Auditing Unix unauthorized access
12. Auditing Unix system

Q. Where can I take the test?
A.The primary method for taking a proctored exam is through our testing partner KRYTERION.

Q. How can I locate a testing center?
A. Use the following link to locate a KRYTERION testing center near you: http://www.giac.org/proctor/kryterion.php

Q. How can I schedule, reschedule, cancel, or confirm the exam?
A. GIAC offers a complete Web-based solution, which enables you to schedule your proctored exam through KRYTERION via the GIAC/SANS portal interface.

If you want to reschedule your exam appointment, you may do so before 72 hours of exam appointment. Click here for the details of scheduling, rescheduling, canceling, or confirming the exam.

Q. What is the exam fee?
A. $899